Reliability Programme Manager

As a Reliability Programme Manager, your day revolves around making critical decisions and driving initiatives that ensure the continuous improvement and reliability of IT services across the organization. Your key responsibilities include:

• Prioritizing Key Projects: Identify and focus on the most important improvement projects and requirements. Track progress on the reliability roadmap, ensuring it aligns with overall objectives.
• Contributing to Global SRE Strategy: Play an active role in shaping and executing the global Site Reliability Engineering (SRE) strategy. Adapt these best practices within local IT services and teams.
• Ensuring Service Availability: Monitor and report on service availability through effective metrics and data-driven insights.
• Shaping the Reliability Mindset: Cultivate a clear vision for reliability within the organization and advocate for the adoption of SRE practices at every level.
• Collaborating Across Leadership: Work closely with management at all levels—from engineers to C-suite executives—steering efforts towards a culture of reliability.

What It Takes to Succeed

We hire talented individuals like you for your potential, and we expect you to bring a curious mind and a passion for learning. As you grow into this role, you will be supported every step of the way to become an even more remarkable version of yourself. Here's what we look for:

• Project & Programme Management Experience: Proven experience in managing large-scale programmes and projects.
• SRE Expertise: Familiarity with SRE principles and practices, especially in large, complex organizations.
• Strong IT Knowledge: Solid understanding of IT operations and architecture to support strategic decisions.
• Clear Communication Skills: Ability to effectively communicate with engineers, team leaders, and all levels of management in clear and fluent English.
• Growth Mindset: A commitment to continuous learning, keeping up with the latest SRE trends and innovations.

Opportunities as a Reliability Programme Manager

In this role, you’ll gain valuable insights and experience, such as:

• Learning from Incidents: Understand how a large enterprise’s IT functions in real-life scenarios by analyzing and learning from incidents.
• Exposure to Senior Leadership: Regular interaction with senior leadership and key stakeholders within the organization.
• Leading Improvement Initiatives: Drive meaningful improvement projects that have a broad impact across the organization.

This role offers a chance to grow, influence change, and help shape the future of IT reliability on a large scale.